National Rail

National Rail provides train journey planning, live departure and arrival information, and station details.

Quick overview

Its website also covers tickets, Railcards, disruptions, accessibility and information for travelling with children, bicycles or pets.

  • Use the Journey Planner to find direct routes and journeys with connections, or produce a printable personalised timetable.
  • Check scheduled, expected and actual train times, as well as platform changes.
  • Search for stations by name or three-character code, then view facilities and accessibility information where available.
  • Read about ticket types, route information, terms and restrictions.
  • Find engineering work updates and information about booking passenger assistance.

Introduction

National Rail provides information for planning train journeys, checking live train times and finding station details.

What National Rail offers

Travellers can look up train routes and timetables, check station facilities and read about planned engineering work. National Rail also provides information on accessible travel, assistance and taking bicycles or pets on trains.

Product and service categories

Journey planning

The Journey Planner takes a starting point, destination and preferred travel time. It can show direct routes and journeys with connections. Journeys can also be planned via other National Rail stations or stations in a group.

Live train information

Live Departures and Arrivals shows scheduled, expected and actual train times. It includes information on departures, arrivals and platform changes. The service also displays scheduled bus or boat departures where those services are included in a station’s timetable system.

Stations and facilities

National Rail provides station information, including facilities and accessibility details where available. These can cover waiting areas, toilets, shops, refreshments and Wi-Fi. Station pages can also include maps, parking, cycling information and transport links.

Tickets and Railcards

National Rail provides information about ticket types, Railcards and ticket terms and conditions. Ticket information can include route details and restrictions on when and where a ticket can be used. The site also names Ranger and Rover tickets.

Travel information

National Rail provides information on travelling by train with children, bicycles and pets. There is also information about food and drink on trains. Each train company has its own cycle policy, and National Rail provides company information to check before travelling with a bicycle.

Browse the full range on the National Rail website.

Using the website

To find a station, enter its name or three-character code in the station search. Station pages can include links to live departures and arrivals, alongside maps and information about the company managing the station.

My Travel provides quick links to recent and favourite stations and routes. National Rail also provides guides to using the Journey Planner and Live Departures and Arrivals.

Notable features

The Journey Planner can produce a personalised timetable that can be printed. National Rail also provides personalised train status alerts by SMS, WhatsApp or email.

Passenger Assist information explains how to book assistance for a journey. Station accessibility information can include lift status, step-free access and Passenger Assistance meeting points.

Frequently asked questions

How can I find a station?

Enter the station name in the Find a Station search box and select from the options. You can also enter its three-character code.

Can I check station accessibility before travelling?

Yes, station and platform accessibility information is available on the relevant station page. This can include lift status, step-free access, level access to platforms and tactile warnings.

What facilities can station pages show?

Where available, station pages can include information about toilets, waiting areas and staff assistance. They can also show facilities such as shops, refreshments and Wi-Fi.

Can I plan a journey with a change of trains?

Yes, the Journey Planner provides options with connections as well as direct routes. It can also be used to plan journeys via other stations.

Can I print a timetable?

Yes, the Journey Planner can produce a personalised timetable. You can print it and carry it with you.

How do I find information about taking a bicycle?

National Rail provides train company information and cycle policies. Each train company has its own policy, so check the relevant company’s information before travelling with your bike.

How do I find out about passenger assistance?

National Rail provides a Passenger Assist page. It has information on how to book assistance for a journey.

Key takeaways

  • Plan train journeys using a starting point, destination and preferred travel time.
  • Check scheduled, expected and actual departures and arrivals.
  • Search for station facilities, maps and accessibility information.
  • Read ticket terms, route information and restrictions.
  • Find disruption updates, engineering work and passenger assistance information.

Summary

National Rail brings together journey planning, live train information and station details, alongside guidance on tickets, accessibility and travelling by train.

Ready to shop? See the full range on the National Rail website.

This guide was written by AI. It does not represent the views or opinions of the website owner.

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Updated November 2026

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