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Prime Carers
Prime Carers introduces people to self-employed private carers who provide care at home.
The person arranging care can search profiles, message carers and meet them before agreeing visits; the service also provides a contract and online booking tools.
- Hourly care includes agreed visits for tasks such as meals, personal care and errands.
- Live-in carers stay in the home, while overnight care includes sleeping and waking nights.
- Companionship, respite, complex and end-of-life care are among the named categories.
- An urgent care finder looks for carers at short notice; it is not an emergency service, and availability depends on the carers available.
- An optional managed service searches and books carers on the client’s instruction.
Introduction
Prime Carers introduces people to self-employed private carers who provide care at home. The person arranging care chooses a carer and agrees the care directly with them.
Care types include hourly visits, live-in and overnight care, as well as companionship, personal, respite and complex care. The service also includes an urgent care finder and help with arranging care.
What Prime Carers offers
Prime Carers offers introductions to private carers, with profiles describing the help they offer. People arranging care can message carers, meet them before booking and agree visits with their chosen carer.
The service provides a contract and online booking tools. An optional managed service searches for and books carers on the client’s instruction.
Product and service categories
Hourly care
Hourly care involves a carer visiting the home on agreed days. Visits can include help with meals, washing and dressing, medication prompts, errands and household tasks. Some carers offer visits as short as 30 minutes.
Live-in care
With live-in care, a carer stays in the home and provides agreed help with everyday life. The arrangement can include washing, dressing, meals, getting around and companionship. The carer needs a private bedroom, meals or an agreed food allowance, sleep and daily breaks.
Overnight care
Overnight care includes sleeping and waking nights. During a sleeping night, the carer sleeps nearby and gets up when needed. A waking-night carer stays awake through the night.
Companionship care
Companionship visits can include conversation, hobbies, games, walks and outings. A companion can also cook and share meals, help with food shopping or accompany someone to clubs and appointments. Companionship care does not itself include washing, dressing or continence support, though these can be agreed as part of an hourly care visit.
Personal care
Personal care includes help with washing, dressing, grooming and toileting. The page also describes support with meals, getting up and moving around, and prompts to take medication. The tasks included in a visit are agreed with the carer.
Respite care
Respite care is short-term cover for the person who usually provides care. It can take the form of visits or live-in care at home. The page describes arrangements ranging from an afternoon or weekend to a longer break.
Complex care
Complex care covers needs beyond everyday personal care, including care involving hoists, feeding tubes, stomas or catheters. Carers can list conditions and tasks they have worked with on their profiles. Clinical tasks require training and sign-off from the person’s healthcare team and a written plan.
End-of-life care
End-of-life care at home can be arranged through daily visits, nights or live-in care. The page describes a carer’s tasks as including washing, turning, mouth care, meals and medication reminders. Care at home can also involve family members and healthcare teams.
Emergency care
The urgent care finder is for arranging care at short notice, including visits, overnight or live-in care. The team looks for carers and introduces available people to the person arranging care. It is an arrangement service, not an emergency service, and availability depends on the carers available.
Care by condition
Prime Carers names care for people with dementia, Parkinson’s and multiple sclerosis, as well as stroke recovery care. Other categories include disability care, mobility and falls care, and care following an operation or hospital discharge.
Browse the full range on the Prime Carers website.
Using the website
The carer search accepts a town, street or postcode and offers filters for hourly, live-in and overnight care. Carer profiles show information about the help offered and can include hobbies and interests.
People can message carers through the service and meet them by phone, video or at home before booking. The site also offers searchable care guides and a three-question tool about home care types.
Notable features
Prime Carers provides a contract for the agreed visits and online booking tools. Its team can also suggest carers for a shortlist, while the person arranging care makes the choice.
The optional managed service searches and books on the client’s instruction. For respite care, people can tell the team what kind of cover they need and when they need it.
Frequently asked questions
Can I meet a carer before booking?
Yes. You can message a carer and meet them by video or at home before agreeing visits.
What kinds of overnight care are available?
Carers offer sleeping and waking nights. A sleeping-night carer rests nearby, while a waking-night carer stays awake through the night.
What can companionship care include?
It can include conversation, hobbies, walks, outings and meals. A companion can also help with food shopping and some household tasks.
Does companionship care include personal care?
Companionship care does not itself include washing, dressing or continence support. These tasks can be agreed as part of an hourly care visit.
What does respite care mean?
Respite care is short-term cover for the person who usually does the caring. At home, it can be arranged with a visiting or live-in carer.
What is the urgent care finder?
It is a way to ask the team to look for care at short notice. The team looks for available carers, and the person arranging care chooses who to book.
Who agrees the care with the carer?
The person arranging care chooses a self-employed carer and agrees the visits directly with them. Prime Carers provides a contract and booking tools for the arrangement.
Key takeaways
- Prime Carers introduces people to self-employed private carers.
- Care options include hourly, live-in and overnight arrangements.
- Personal, companionship, respite and complex care are among the named categories.
- People can message and meet carers before booking.
- An optional managed service searches and books on the client’s instruction.
Summary
Prime Carers offers a way to find and book private carers for care at home. Its service covers different visit patterns and care types, with carer profiles, messaging and an optional managed service for arranging care.
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This guide was written by AI. It does not represent the views or opinions of the website owner.
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Updated November 2026
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