MBNA Credit Card

MBNA Credit Card provides balance transfer, transfer and purchase, and purchase credit cards, with credit subject to status.

Credit Cards

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Quick overview

It also lists personal loans and home insurance, alongside online services and support.

Clever Check shows credit card eligibility and an estimated credit limit.
Loan types include car, home improvement, wedding and holiday loans.
Home insurance services include viewing cover and making a claim.
Card services include freezes, replacement cards and PIN reminders.
Accessible formats and sign language support are available.

Introduction

MBNA Credit Card provides credit cards alongside loans and home insurance. Credit is subject to status.

Its credit card types include balance transfer, transfer and purchase, and purchase cards. The site also provides online account services, guides and support.

What MBNA Credit Card offers

The credit card range includes cards for balance transfers, purchases, or a combination of transfers and purchases. The site also lists personal loans and home insurance.

For existing account holders, services include online account access, card and PIN services, and help with insurance policies. Credit card and loan customers can also message the support team online.

Product and service categories

Credit cards

Balance transfer cards, transfer and purchase cards, and purchase cards are listed on the site. Balance transfers can be requested from most credit cards and some store cards. The name and address on both accounts must match.

Loans

Personal loans are listed alongside a loan eligibility checker. The site names car, debt consolidation, home improvement, wedding and holiday loans. The loan is provided by Lloyds Bank plc.

Home insurance

Home insurance services include obtaining a quote and comparing cover. Policyholders can view or change cover, manage renewal and request proof of insurance. The site also provides information about making a claim.

Browse the full range on the MBNA Credit Card website.

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Using the website

Clever Check is the credit card eligibility checker. The site also provides a loan eligibility checker and a loan calculator.

Guides cover how credit cards work, balance transfers, money transfers and credit scoring. There is also a loans glossary.

Online Services provides access to balances and transactions. Cardholders can view and download statements, update personal details and use card and PIN services.

Notable features

Card services include freezing and unfreezing a card, replacing a damaged card and requesting a PIN reminder. Accessible credit cards have a notch and larger, bolder printed details; older flat cards do not have these features.

Accessibility support includes a sign language video service for Deaf users. Easy read guides are available for credit card and loan statements.

Frequently asked questions

What does Clever Check show?

Clever Check shows which credit cards a person is eligible to apply for and an estimated credit limit. It uses a soft search; a full credit check follows if an application is made.

What is needed to use the app?

App use requires a valid phone number registered to the account and device registration; minimum operating systems also apply.

Can a lost or stolen card be reported online?

Cardholders can report a lost or stolen card through Online Services or the app. Once cancelled, a card cannot be reinstated.

What accessible communication formats are available?

MBNA offers formats including large print, Braille and audio CD. It can reformat correspondence where possible.

Can credit card and loan customers message for support?

Yes, credit card and loan customers can message online. A virtual assistant can pass a conversation to a person if it cannot help.

Can someone else be given access to an account?

The site describes an option to give a chosen person access to credit card, loan and home insurance accounts. It provides information about managing affairs.

Key takeaways

Three credit card categories are listed, subject to status.
Personal loans and home insurance are also available.
Clever Check provides credit card eligibility information.
Online Services includes statements and card management.
Accessible formats and sign language support are available.

Summary

MBNA Credit Card brings together credit cards and other financial products with online account services. Its site also offers product guides, eligibility tools and accessibility support.