AXA - Insurance

AXA - Insurance offers car, home, landlord, business, van, health and travel insurance.

Quick overview

Its website lists a variety of cover types, alongside insurance named for businesses, trades and other occupations. Policyholders can manage policies online, while guides and support resources cover topics from motoring to accessibility.

Car options include comprehensive, third party, fire and theft, MultiCar and electric car insurance.
Home options include buildings, contents, tenants and personal possessions insurance.
Business insurance includes liability, commercial property, equipment and occupation-based cover.
Health and travel listings include family insurance and several trip types.
Online accounts offer policy changes, renewals and access to policy documents.

Introduction

AXA - Insurance offers insurance across car, home, landlord, business, van, health and travel categories.

The range includes insurance for individuals and families, alongside cover named for different businesses, trades and occupations.

What AXA - Insurance offers

Car insurance options include comprehensive, third party, fire and theft, MultiCar and electric car insurance. Home insurance includes buildings and contents cover, with options named for tenants, flats and new builds.

Landlord insurance includes residential and commercial options. Business insurance spans liability, property and equipment cover, as well as insurance named for occupations and types of business.

Other categories include personal and commercial van insurance, private health insurance and several types of travel insurance. The website also offers policy management, claims services, guides and additional support.

Product and service categories

Car insurance

Car insurance includes comprehensive and third party, fire and theft options, as well as MultiCar and electric car insurance. Optional extras named on the site include breakdown cover, legal cover, personal injury and rehabilitation cover, and courtesy car insurance. The site also provides information about adding temporary or permanent drivers and changing a vehicle or mileage on a policy. With comprehensive cover, damage to a car's windscreen or windows is included.

Home insurance

Buildings and contents insurance sit alongside renters and tenants insurance, flat insurance and home insurance for new builds. Other named options include flood insurance, accidental damage insurance, personal possessions insurance and garden contents cover. Student cover and bicycle insurance are also listed. Home emergency cover, also called home emergency assistance, is an add-on that can provide temporary repairs for sudden or urgent issues affecting a home.

Landlord insurance

Landlord insurance includes residential and commercial options, plus buy-to-let insurance. The site also lists multi-property landlord insurance and landlord insurance with cover for student tenants. Buildings insurance and property owners' liability cover are named as core elements of landlord insurance. Leaseholder policy support and landlord advice are available too.

Business cover

Business insurance includes public liability, product liability and employers' liability insurance. Commercial property, business interruption, cyber and stock insurance are also listed. Other cover types include hired-in plant, goods in transit, contract works, tools and business equipment. Legal expenses cover is another named option.

Business and occupation insurance

Insurance is named for businesses including bookshops, cafés, delis, florists, newsagents, pet shops, pubs, restaurants, supermarkets and toy shops. There are also listings for antique dealers, artists, bakers, cake makers and decorators, candlemakers, childminders, pet groomers and online retailers. Shop and workshop insurance appear alongside cover for startups, self-employed people, freelancers and those working from home. Hair and beauty listings include nail technician, mobile hairdresser, barber, beauty therapist and hairdressing insurance.

Trades and other occupations

Trades insurance includes cover named for alarm installers, bricklayers, builders, carpenters, electricians, glaziers, locksmiths, plumbers and roofers. Cleaners, gardeners, handymen, mechanics, painters and decorators, plasterers, tilers and window cleaners also have named insurance listings. Other occupations listed include architects, bookkeepers, caterers, consultants, designers, dog walkers, photographers, musicians, tutors and translators. The site also names insurance for IT contractors, software developers, web designers, videographers, researchers, coaches and recruitment consultants.

Van insurance

Van insurance includes personal and commercial options, as well as mini fleet insurance. Policyholders can manage their van insurance and make a claim. With comprehensive cover, damage to the van's windscreen or windows is included. Van advice is available on the site.

Health insurance

Health insurance includes private, family and dental insurance. Small business and corporate health insurance are also listed. The site offers private GP appointments online. Information is available about leaving a health insurance company scheme.

Travel insurance

Travel insurance includes single trip and annual multi-trip options. Family and solo travel insurance are listed too. The range also names active travel insurance and winter sports and ski travel insurance.

Browse the full range on the AXA - Insurance website.

More Info

Using the website

The website has a search feature and account registration through its login links. Policyholders can log in to manage car, home, travel, health, van, business and landlord policies. The account offers online policy changes and renewals, and policy documents can be viewed after logging in.

Motoring resources include guides on car maintenance, security, buying and selling a car, breakdowns and dashcams. An annual mileage calculator is also available. Home guides cover topics including maintenance, heating and energy, while business resources include a jargon buster and information on starting up, marketing and managing people.

Notable features

Claims services are listed for car, home, van, landlord, business, health and travel insurance. Most policies allow a claim to be made directly from an account; landlord and business insurance claims need to be made by phone. Car insurance claims can also be tracked.

For home insurance, an online claim can be paused and continued later. The car insurance claims service includes online booking for windscreen or window repair or replacement under comprehensive cover. Breakdown assistance can be reported online.

Additional support includes resources for accessibility needs, bereavement and mental health. The site also provides information about arranging an alternative contact for a policy and a help hub for policy-related questions.

Frequently asked questions

What types of car insurance are listed?

Options include comprehensive and third party, fire and theft car insurance. MultiCar and electric car insurance are also listed.

What home insurance options are available?

Buildings and contents insurance are listed alongside insurance for renters and tenants. The site also names flat and new build insurance, plus cover for personal possessions and garden contents.

Does the site list insurance for landlords?

Yes, it lists residential and commercial landlord insurance. Buy-to-let and multi-property landlord insurance are also named.

Can policyholders manage a policy online?

Policyholders can log in to manage their policies, make changes and renew online. They can also view policy documents in their account.

Can a home insurance claim be paused?

Yes, an online home insurance claim can be paused and continued later. The claims service also allows policyholders to reset their account password.

How are landlord and business insurance claims made?

Landlord and business insurance customers need to call to make a claim. Most other policies allow a claim to be made directly from an account.

What support information is available?

The site provides resources covering accessibility, bereavement and mental health. It also explains how to arrange for someone else to contact AXA about a policy.

Key takeaways

Insurance categories include car, home, landlord, business, van, health and travel.
Business listings cover liability, property, equipment and a range of occupations.
Account features include policy changes, renewals and access to documents.
Claims services are available across the main insurance categories.
Guides, an annual mileage calculator and additional support resources are available online.

Summary

AXA - Insurance offers a broad selection of insurance categories, from car and home policies to business cover and travel insurance. Its website also provides account management, claims services and information resources.